: Use behavior as the primary metric for trust. Actions often reveal truths that words might try to hide.
interviewing the super-rich about illegal wildlife consumption
: "Cheap talk" is a technical term for communication between players that does not directly affect the payoffs of the game. It can still be used to coordinate or influence the other player's beliefs.
: Leaders must model consistent behavior to build trust; empty promises of "open door policies" without action lead to employee disengagement.