Reengineering The Corporation : A Manifesto For... | Verified ✮ |

Hammer and Champy viewed Information Technology as an , not just a tool. IT shouldn't just make old processes faster.

: Don't just automate old ways. Throw the old system away and start with a "clean sheet of paper." Reengineering the corporation : a manifesto for...

: Stop thinking in departments (Sales, HR, IT). Focus on the end-to-end journey of a product or service. Hammer and Champy viewed Information Technology as an