"Process Consultation Revisited: Building the Helping Relationship" by Edgar Schein is a seminal work that refines the art of organizational consulting. Rather than acting as an "expert" who provides answers, Schein argues that the consultant’s true role is to help the client help themselves. Core Philosophy: The Helping Relationship
The consultant should never take over the responsibility of fixing it.
To clarify where PC fits, Schein distinguishes between three common consulting roles:
The client asks the consultant to diagnose the "sick" organization and prescribe a cure.
The consultant involves the client in every step, ensuring the client owns both the problem and the solution. The 10 Principles of Process Consultation
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"Process Consultation Revisited: Building the Helping Relationship" by Edgar Schein is a seminal work that refines the art of organizational consulting. Rather than acting as an "expert" who provides answers, Schein argues that the consultant’s true role is to help the client help themselves. Core Philosophy: The Helping Relationship
The consultant should never take over the responsibility of fixing it.
To clarify where PC fits, Schein distinguishes between three common consulting roles:
The client asks the consultant to diagnose the "sick" organization and prescribe a cure.
The consultant involves the client in every step, ensuring the client owns both the problem and the solution. The 10 Principles of Process Consultation
