Calls Today

: It is okay to show a bit of "real life"—like a pet or child—to foster deeper empathy with coworkers.

: Position yourself with light in front of you, not behind you, to avoid being a silhouette. : It is okay to show a bit

: Always research the company and the individual before dialing. not behind you

While texting is convenient, a phone call is often the most personal way to communicate. It builds trust in a way that text cannot. : You can hear tone, nuance, and emotion. : It is okay to show a bit