The phone must be in "like-new" condition. As noted by Best Buy Business Returns , items that are damaged, dented, or scratched may be denied.
This is the fastest way. Bring your receipt (or the card you used) and a valid photo ID. best buy phone return
Bring back the original box and all accessories (charger, cables, SIM tool). If major components are missing, the return might be refused or the value deducted. 4. How to Return The phone must be in "like-new" condition
Are you planning to the phone for a different model, or Bring your receipt (or the card you used)
You can use the Best Buy Returns Center to print a prepaid shipping label, though in-store is often safer for high-value electronics to ensure they are inspected and accepted on the spot. Best Buy Return Tips
You must perform a factory reset and remove your cloud accounts (like Find My iPhone or Google FRP). If the phone is locked to your ID, they cannot accept the return.