: Opening new accounts and checking balances.
The model operates as a partnership between three key players: agency bank
: A local business owner (e.g., grocery store, fuel station) who acts as a "human ATM" or mini-branch using a POS terminal or mobile app. : Opening new accounts and checking balances
Agency banking is a retail-led model where financial institutions use third-party entities—like local shops or pharmacies—to provide essential services on their behalf. This strategy allows banks to expand their reach into remote or underserved areas without the high capital costs of building full-scale physical branches. and settlement infrastructure.
: Provides the banking license, technology, and settlement infrastructure.